Integrated Quality,
Risk & Safety
We help organisations to measure and manage the quality of the services they provide enabling them to identify and mitigate risk & improve safety.
What We Do
Streamline your Audit Practices & Processes
We help you to design, automate and manage your Audit processes improving efficiency & providing timely and accurate data.
Engage with Customers
Easily develop and deploy Surveys for Consumer Feedback, Patient Experience, Staff satisfaction or anything else you need data on. Users can access via QR Code, SMS or Email and reports are in real time!
Embedded Analytics
Our Analytics and Business Intelligence engine allows users to easily consume your important organisational data. It’s simple enough for all of your staff to see performance at a glance and powerful enough for your executives to truly manage the organisation.
Fully Customisable
Every feature in IQRS is manageable by our end users – no need to engage our support team for help. From adding and editing new users, audits, surveys and schedules to modifying dashboards and exporting your data. It’s all in your control.
Intelligent Scheduling
Develop your audit and survey schedules quickly and easily; do it by month, or by program or location. You have the option to select what audit(s) need to be done in what location(s) in which timeframes.
Secure
Leveraging Microsoft’s Azure infrastructure, because security matters! IQRS has been approved for use across multiple state government (health) networks and utilises inbuilt authentication.
We Create Fully Connected
Systems So You Can Focus
On Your Business
We support our customers with our technology and professional services to ensure your organisation is ready to meet accreditation and compliance to the regulation imperatives.
Our platforms are purpose built with the patient and consumer and the provider at the forefront of our design and delivery.
On Demand Data and Insights.
Audit
Clinical and Non-Clinical Audit for your Hospital or Aged Care Organisation, At Home Care or Disability Services.
Survey
IQRS provides real time Patient experience, Relative Experience and Employee engagement data and insights for your patients, consumers or staff.
Policy & Procedure
Integrated policies, procedures or practice guidelines right from your Audit screen. IQRS delivers the only fully integrated platform in Australia today for Governance teams.
Benchmarking
Ensure your executives, Boards, departments and commissions have real time visibility and benchmarking capability with IQRS.
Customised Modules
Data and insights to ensure your organisation is accreditation ready every day is just the beginning with IQRS.
What People Are Saying
“CALHN (including Royal Adelaide Hospital and The Queen Elizabeth Hospital) was keen to move to a flexible, scalable technology platform to manage our very old fashioned clinical audit program. We reviewed many options and IQRS software provided us the best solution to meet our needs. IQRS software and the team helped us rapidly move from the project engagement to delivery across key CALHN clinical teams. The solution was tailored to our needs whilst providing a user friendly program including our ability to brand the systems as our own, we choose CARE IQ. We now have real time customised dashboards and executive reporting providing us visibility of our whole of organisation clinical audit program. This has been a game changer for CALHN and we believe a key element to our successful National Safety and Quality Health Service (NSQHS) Standards accreditation in September 2021.”
“The Composure team have helped us navigate the challenges of culture change across our widespread and growing organisation. Their depth of knowledge, their Composure Compass assessment and the customised approach they created for us to shift our culture and develop our leaders have been exceptional”
“In 2016 we embarked on a culture change journey with Composure. Their support, insights and guidance in connecting culture to our strategic direction significantly improved our performance in all areas – our culture, our customer base, our reputation, our effectiveness and our bottom line. Jeremy and his team established a language and frameworks that ensured all employees and the Board understood the journey and what it takes for us to shift our culture.”
“The Composure Compass assessment tool enabled us to pinpoint our strengths and challenges in a clear and compelling way. This removed some ‘mythology’, and provided a platform for the necessary critical conversations, in an objective manner, with our leaders and their teams. Composure were great partners in this process, they knew when to push and challenge and when to let us step forward and own it ourselves. They demonstrated an ability to link pragmatism with a deep appreciation of the emotional responses to change.”